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CEO Connect – January 2020

By January 24, 2020 No Comments

Dear TengoInternet Customer,

Welcome to the roaring 20s! Some quick highlights before January is gone.


Happy Birthday
We just turned 19 years old! It is great to remember starting this company from my home in January 2002 with the same mission: Connecting you for Success.

State of the Industry 2020
The State of the Industry Report and related interview was featured in the print and digital editions of Campground Management.

Improved Processes
To better serve you, we are in a year-long initiative to update all of our customer processes using a 360 framework – we will be implementing our new welcome process next month and our improved customer success management process in March. Thanks for helping us serve you better!


Mutiple Device Plans
As many customers know, we implemented a family plan in 2019 to support guests with multiple devices. Based on both yours and guests’ feedback we have made some tweaks to the login page and created a multiple device panel to make it easier to navigate.

Verkada Cameras
Verkada launched a lower price camera in both the dome and mini form-factor. You can find camera specifications and features at As always, reach out to your Dedicated Customer Success Manager or if you’d like more information about Verkada cameras.


The reserve unit of one of our technicians is being deployed to Afghanistan so he is being activated and departing Tengo. As a military friendly contractor, we are proud to send our best. Godspeed Albert and come home soon!

Until next month, may God bless you, your family and your business.

Eric Stumberg
CEO of TengoInternet

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