Meeting Guest Expectations – Reflections from the 4th of July

By July 17, 2019 No Comments

Are Your Guests Having A Good WiFi Experience?

One of our key takeaways from our 2019 State of the Industry Report, was that over 70% of parks WiFi networks do NOT meet current consumer expectations. We know that under-performing  WiFi can be more frustrating than no WiFi at all to your guests. Especially during busy holiday weekends such as 4th of July, Thanksgiving or Christmas, the last thing you want is a flurry of guest complaints at the front desk.

So what does it take to ensure guests have a great WiFi experience? At Tengo, we refer to them as the 3 Keys:

  • Internet Circuit
  • Network Design and Equipment
  • Service and Support

Over the next few posts, we’ll be going in depth over these 3 topics as well as other things you’ll want to take into consideration when building your WiFi network. In the meantime, feel free to download a copy of the report and see what guests are expecting and whether the industry is evolving to meet those needs. Or if you can’t wait that long, feel free to shoot us an email at for a complimentary consultation. We’d love to help you Get Connected!

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