Sept. 2017 CEO Connect: 802.11 Explained!

Dear Tengo Family,

I hope this update finds you well during your fall preparations to be in a new and cooler season.

September Highlights:

WiFi Network turn-ups for the Winter season have commenced! For those of you who don’t know. Tengo uses these onsite “turn-ups” to tune and validate that networks are operating efficiently before a season starts.  With disuse in an offseason, a turn-up can ensure a seamless season opening! WiFi Turn-ups were so popular for customers last year that we expanded the offering & participating locations this year!

In other news, as many of you are aware, a fundamental aspect of a seamless WiFi installation involves the local/state-regulated process of permitting. We’re in the midst of supporting a customer in Florida who will be presenting to a city planning council. This is a very complex permitting issue; some of the city staff are attempting to rewrite the definition of a WiFi access point, thus further complicating the permitting process (I think we helped write the book on WiFi access points!). Lastly, see the photo below of a recent and very iconic installation we performed in New York City! On a personal note, my mom turned 86 on September 24th. Happy Birthday mom!

Key thoughts for your Consideration

WiFi State of the Industry:
We’ve been getting a fair amount of questions about why we recommend dual-band 802.11AC networks to meet the need of mobile-friendly high usage guests. In short, we make this recommendation to address WiFi capacity and quality of service constraints.  All devices connecting to an access point share its wireless capacity. The shared capacity creates a bottleneck by not allowing additional devices to connect when it has hit capacity or does not have enough bandwidth throughput to support all the devices well. The most recent WiFi standards have increased individual access point capacity in the 2.4 GHz by 30x – using the 5GHz band as well more than doubles that increased capacity. Using both the 2.4 GHz and 5Ghz band is what defines the WiFi as “dual” band. When upgrading your network, I recommend you use dual-band, 802.11AC… or have a substantial business reason for not doing so.
WiFi frequencies Explained:
  • The 802.11B operates on 2.4 GHz frequency at up to 11 Mbps (megabits-per-second)
  • The 80211G operates on the 2.4GHz frequency at up to 54 Mbps
  • 802.11N can operate on either 5 GHz frequency at a theoretical maximum speed of 300 Mbps or on the 2.4 frequency in “mixed mode” which will support systems only capable of using 802.11B or 802.11G (2009)
  • In essence, 802.11AC is a supercharged version of 802.11N, offering link speeds ranging from 344 Mbps, all the way through several gigabits per second. (2013; WAVE2 in 2015)

WiFi Expectations: Can you take this Quick Poll on WiFi Expectations? This will assist us and the industry in meeting your expectations. Click Here! to participate!

WiFi in the News:

Get your Presidential Debate WiFi Pass – only $200.00.  Fun to see a university charge $200.00 for one night of WiFi maybe $4.00-$5.00 a day is too little! Click Here to read more.
Europe offers free WiFi in 8000 villages and town to “empower” its residents. Click Here to read more.

Customer Reviews:

Thank you for your continued participation in our September customer survey. Some of you will see this in your inbox on Thursday morning.  The scores are used to serve you better and evaluate my performance. Also, your feedback & comments directly influence our strategic planning. We hear you!

Connecting You for Success. That is our promise. If you are not having a fantastic wireless experience at your property Click Here to email me directly and we’ll work to make it so!

I hope to see or hear from you soon. Until next month, may God bless and favor you, your families, and your work.

Eric Stumberg
Co-Founder | CEO
TengoInternet, Inc.

What a beautiful picture taken by our lead installation technician, taken on 9/12/2016. Humbled.

Picture with New York City skiyline in the background where TengoInternet did a 802.11AC WiFi installation